Last updated: 30 September 2026
This Privacy Policy explains how The Wedding Console ("the app", "we", "us") collects, uses, and protects your information when you use our iOS app and related services. We built the app to help wedding studios and the couples they work with stay organised — not to profile you or sell your data. We do not sell your personal data, and we do not use it for third-party advertising or cross-app tracking.
Who this applies to
The app has two kinds of users: Studios & team members (vendors who run their business in the app) and Couples (clients who plan their wedding and work with their vendors). This policy covers both.
Information we collect
| What | Why we collect it |
|---|---|
| Account info — email and name (via Sign in with Apple, Google sign-in or an email code) | To create and secure your account and identify you to the people you work with. |
| Profile — full name, role, studio/company details, phone, Instagram, city, performance targets | To power the studio workspace, team features and your profile. |
| Photos you add — profile photo, studio logo, portfolio images, moodboard images, photos sent in chat | To show them to the people you work with (e.g. a studio’s logo and portfolio to its connected couples). |
| Wedding & event details you enter — dates, venues, schedules, shot lists, checklists, deliverable links, notes | Core app functionality — planning and tracking your weddings. |
| Messages you send in chat | To deliver in-app messaging between a studio and a couple. |
| Money records — packages and prices, payment schedules, payments recorded, invoices and receipts (including a studio’s GSTIN), a studio’s payout details (payee name, UPI ID, bank account name, number and IFSC), expenses, and crew day rates and payouts | So a studio can manage its bookkeeping and its couples can see what’s due, pay the studio and keep their invoices and receipts. |
| “I’ve paid” notes and optional payment screenshots from couples | So the studio can confirm the payment. Screenshots are private: only the couple and the studio’s owners and finance team can open them. |
| Details studios enter about their clients and crew — names, phone numbers, emails, venues, budgets | To run the studio’s CRM and team. Studios are responsible for having their clients’ and crew’s permission to add them. |
| Quotation files a studio chooses to import (photo, scan or PDF) | To read the client’s details for the studio to review. The file is sent to our AI provider and is not stored by us. |
| Camera — only when a studio scans a paper quotation | To capture the quotation for import. We don’t use the camera for anything else. |
| Voice input — only while Rel’s listening screen is open | Your speech is turned into text so you can talk to Rel instead of typing. We do not record or store audio. |
| Your conversations with Rel and drafts Rel writes with you | So you can see your history and pick up where you left off. |
| A contact you choose in the system contact picker | Only when you tap to add a team member; we read just that contact’s name/phone/email. We never upload your address book. |
| Feedback and reports you submit | To improve the app and to review content you report. |
We do not collect location, browsing history, advertising identifiers, or analytics tracking identifiers. The app never takes card payments: couples pay studios outside the app (for example by UPI or bank transfer), and the app only records those payments.
How we use your information
- To provide the core features: CRM, production tracking, scheduling, deliverables, finance, chat, and the couple planning experience.
- To connect a studio and a couple when one of you enters a connect code.
- To send on-device reminders (deadlines, checklist items, payments due) and notify you of new messages while the app is in use.
- To power Rel, the in-app AI assistant — see “AI features and Anthropic” below.
- To let you talk to Rel by voice: your device turns your speech into text. This happens on your device where supported; otherwise iOS may send the audio to Apple’s speech-recognition service to convert it to text. We do not record or store your audio.
- To respond to support requests, feedback and reports.
AI features and Anthropic
Rel is powered by Claude, an AI model made by Anthropic. Before anything is sent, the app asks for your permission, and you can turn Rel’s AI off at any time in Profile → Rel’s AI. When you use a Rel feature — Ask Rel, Crisis Assist, the Vows & Toasts coach, Shot List and Smart Checklist suggestions, voice, or quotation import — we send Anthropic:
- what you ask or say to Rel (including the text of what you say by voice);
- the details Rel needs to help — for example names, wedding date, venue, events, and your vendors or clients;
- for studios: client details and balances (what’s paid, due and overdue) when you ask Rel about your business, and the quotation files you import, which contain your clients’ details.
Anthropic processes this only to generate Rel’s reply. Under its commercial terms it keeps the data for a limited period (currently up to 30 days) and does not use it to train its models. Please don’t share passwords, card numbers or health information with Rel.
How your information is stored and shared
App data, files and accounts are stored using Supabase (our hosting and database provider), which processes data on our behalf under its own security and privacy terms; its servers may be located outside your country. Sign-in can be handled by Apple or Google if you choose those methods. We share your information only:
- With the people you work with in the app — e.g. a studio and the couple it is connected to can see the shared chat, event details, deliverables, payment schedule, invoices and receipts for that connection; team members see the jobs assigned to them and their own payouts.
- With service providers (Supabase, Apple and Google sign-in, Apple speech recognition) strictly to operate the app.
- With Anthropic, with your permission, as described above.
- If required by law, or to protect rights, safety, and security.
Profile photos, logos, portfolio and moodboard images are stored at unguessable web addresses so the app can show them; anyone who has an image’s exact address can view that image. Payment screenshots are stored privately. We never sell your data or share it with advertisers.
Data retention & deletion
We keep your data while your account is active. Completed clients are automatically archived after a grace period (around 90 days) and can then be deleted by the studio.
You can delete your account at any time in the app: Profile → Delete Account. This permanently deletes your account, your data and the files you uploaded (photos, logo, portfolio, moodboard and chat images, payment screenshots). If you own a studio, the studio itself is deleted too — its team, clients, payment schedules, invoices and receipts, including what its couples see. If you are a couple, the studios you worked with keep their own business records of your booking (such as invoices and payments they recorded), which they may need for tax and accounting. You can also ask us to delete your data by emailing us.
Security
Access to data is protected by authentication and database-level access rules so that users can only see the records they're entitled to. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.
Children
The app is intended for professional studios and adult couples. It is not directed to children, and we do not knowingly collect data from anyone under the age of 16.
Your rights
Depending on where you live (including under India's Digital Personal Data Protection Act and the EU/UK GDPR), you may have the right to access, correct, export, or delete your personal data, and to withdraw consent (for example by turning off Rel’s AI in Profile, or deleting your account). To exercise any of these, contact us.
Changes to this policy
We may update this policy from time to time. We'll revise the "Last updated" date above and, for material changes, provide notice in the app or by email.
Contact us
Questions or requests about your privacy? Email us at
support@theweddingconsole.com.
The Wedding Console · operated by Johnson.J.